Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag your own experience with an offshore operator? This page explains how to reach the Aussie Online Casinos team and what we can (and can't) help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as you can — the casino name, the page you're referring to, or a screenshot if it's a technical issue with the site.
What we can help with
- Corrections or updates to bonus terms, licensing details or payment information on any review
- Feedback on your own experience with a casino we've covered, positive or negative
- General questions about how we rank and compare operators such as VegasNow, Wincrown, Casea and the other sites listed on snobtop.com
- Suggestions for casinos or topics you'd like us to look at
- Reports of broken links, outdated offers or factual errors
What we can't help with
Aussie Online Casinos is an independent comparison and review site — we are not a casino operator, and we don't hold player funds, process deposits or withdrawals, or issue bonuses. If you have an account issue, a payment query, or a dispute with a specific casino, you'll need to contact that operator's own customer support team directly, usually through the live chat or help section on their site.
Likewise, we're not able to offer financial, legal or gambling-treatment advice. If gambling is causing you or someone close to you concern, our Responsible Gambling page lists support services available to players in Australia, including options for setting limits or self-excluding.
Before you write in about a specific casino
If your question relates to eligibility, licensing, wagering requirements or how a particular welcome offer works, it's often faster to check the relevant review first — most of the detail you're after, including minimum deposits, currency and free spin conditions, is already listed there. Our About Us page also explains how we research and rate each operator, and our Terms and Conditions cover how the site itself operates, including our approach to affiliate links and commercial relationships.
Remember, too, that every casino reviewed on snobtop.com is licensed offshore rather than in Australia, so any account, verification or payment questions are always best directed to the operator itself — they hold your account details and can act on them immediately, whereas we can only point you in the right direction.
A note on accuracy
Online casino offers, wagering terms and licensing details can change without notice, and we work to keep our pages current. If you notice something on snobtop.com that looks out of date — a bonus amount, an expired promotion, or a change in ownership — let us know by email and we'll look into it. Reader reports are one of the ways we keep our reviews reliable, alongside our own ongoing checks.
Getting a response
To help us get back to you as quickly as possible:
- Email [email protected] with a clear subject line describing your enquiry
- Name the specific casino or page you're asking about, where relevant
- Attach screenshots for technical or display issues if you can
- Allow a reasonable turnaround — we're a small team and review enquiries individually rather than using automated replies
We appreciate every message, whether it's praise, a correction or a tip-off about a new operator worth reviewing. Your input genuinely shapes how we compare and rank the sites on snobtop.com.